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🕌 Worship in the home · #186

How do we choose a trustworthy umrah agency so our family is not cheated?

Check the agency's licence with the relevant authority before paying any deposit. In Malaysia, umrah agencies must be licensed by the ministry responsible for tourism, and licence status can be checked through official channels. Be wary of packages that are too cheap, pressure to pay in full immediately, or bank accounts in an individual's name. Ask for the itinerary, hotel names and airline in writing. Ask about the experience of other pilgrims you know personally, not just reviews on social media. Keep all receipts and agreements. If a large family is going together, appoint one person to check all these details. Good worship begins with honest and careful dealings. See family finances.
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This answer is general reference, not a fatwa. For your situation, consult the religious affairs office, a Syarie lawyer or your state Syariah Court.

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