What is the proper manner of listening when one's spouse is talking about their problems?

Listen before solving.
Ash-Shura 42:38 praises those who conduct their affairs by mutual consultation — and consultation begins with listening. The hadith “speak good or remain silent” has this side too: silence that gives another person room to speak is a virtue, not a weakness. Three things spoil listening: interrupting to correct small facts, turning the story into your own story, and offering solutions before the feelings have been acknowledged. See Communication & emotions and Ways to win hearts.

Sources

Surah asy-Syura 42:38Sahih al-Bukhari 6018

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This answer is general reference, not a fatwa. For your situation, consult the religious affairs office, a Syarie lawyer or your state Syariah Court.

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